TERMS AND CONDITIONS

Last Updated: 20 October 2025

Welcome to Vasan Wear Apparel Pvt ltd(“Company”, “we”, “our”, “us”).
These Terms and Conditions (“Terms”) govern your access to and use of our website [www.vasanwearapparel.in] (“Website”) and your purchase of any products (“Products”).

By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before using our services.

1. Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract under Indian law.
If you are under 18, you may use the Website only under the supervision of a parent or guardian.

2. Account Registration

When you create an account, you agree to:

  • Provide accurate and complete information;

  • Keep your account credentials secure;

  • Accept responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts if we suspect misuse or fraudulent activity.

3. Product Information

We strive for accuracy in all product descriptions, images, and pricing. However:

  • Slight variations in color or appearance may occur due to lighting or screen settings.

  • Prices and availability are subject to change without notice.

  • All prices are in Indian Rupees (INR) and inclusive/exclusive of GST (as indicated).

We reserve the right to correct any errors in pricing or product information at any time.

4. Orders and Payments

By placing an order, you confirm that:

  • You are authorized to use the payment method provided.

  • You understand that your order is an offer to purchase, subject to acceptance.

We reserve the right to cancel any order for reasons such as product unavailability, pricing errors, or suspected fraud.
All payments are processed securely via authorized payment gateways in compliance with RBI and PCI DSS norms.

5. Shipping and Delivery

We deliver products across India via trusted logistics partners.
Delivery times vary based on your location and may be affected by factors beyond our control (e.g., weather, courier delays, or public holidays).
Once dispatched, you will receive tracking details via SMS or email.

6. Returns, Refunds, and Exchanges

We want you to be happy with your purchase!

  • Returns are accepted within [7–15 days] of delivery.

  • Items must be unused, unwashed, and in their original packaging with tags intact.

  • Refunds are issued via the original payment method within [7–10 working days] after inspection.

  • Final sale, custom-made, innerwear, or swimwear items cannot be returned.

Read our full Return & Refund Policy for more details.

7. Order Cancellation

You may cancel your order within [24 hours] of placing it, provided it has not been shipped.
Once shipped, orders cannot be canceled.
If canceled successfully, refunds will be initiated within [5–7 working days].

8. Intellectual Property

All content on this Website — including logos, images, graphics, designs, and text — is owned by [Your Store Name] or its licensors and protected under the Indian Copyright Act, 1957 and Trade Marks Act, 1999.
You may not copy, modify, or distribute any content without our prior written consent.

9. User Conduct

You agree not to:

  • Use the Website for illegal or harmful activities;

  • Upload viruses or malicious software;

  • Attempt to hack or disrupt our systems;

  • Post or transmit false or misleading information.

Violation of this clause may lead to suspension or legal action.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze site traffic.
By using our Website, you consent to our use of cookies in accordance with our Privacy Policy.
You can modify your browser settings to block cookies, though this may limit certain functionalities.

11. Limitation of Liability

To the maximum extent permitted by Indian law, [Your Store Name] shall not be liable for any indirect, incidental, or consequential damages, including:

  • Loss of profits or data;

  • Inaccuracies in product details;

  • Delivery delays or external disruptions.

Our total liability shall not exceed the amount paid by you for the specific product in question.

12. Indemnification

You agree to indemnify and hold harmless VasanWear, its employees, directors, and affiliates from any claim or demand arising from your breach of these Terms or violation of applicable laws.

13. Affiliate & Influencer Policy

We may engage with affiliate marketers or influencers for promotions.
All such content should adhere to the ASCI Guidelines for Influencer Advertising in India and must disclose any paid partnership clearly.
We reserve the right to remove or request corrections to misleading or non-compliant promotional content.

14. Privacy & Data Protection

We respect your privacy and handle your personal data in accordance with the Information Technology Act, 2000, and the SPDI Rules, 2011.
Please read our detailed Privacy Policy to understand how we collect, use, and protect your information.

15. Grievance Officer

In compliance with Rule 3(11) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are as follows:

Grievance Officer:  xxxxxxx
Email:  xxxxxxxxx
Address:  xxxxxxxx
Phone: xxxxxx
All grievances shall be acknowledged within 24 hours and resolved within 15 days of receipt.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts at [Your City, State], India.

17. Amendments

We may update or modify these Terms at any time without prior notice.
Revised Terms will be effective immediately upon posting on the Website.
Continued use of the Website after any such changes constitutes acceptance of the updated Terms.

18. Contact Us

If you have any questions, feedback, or complaints, please contact us at:

Vasan Wear
📧 Email:  xxxxxxxxxxxx
📞 Phone:  xxxxxxxxxxx
🏢 Address: xxxxxxxxxxxxx